After your order is placed, you will receive an email confirmation. From that email you can click a link in that notification to be taken to your order status page, where you can view the order status and tracking information! Once your order is on its way, you'll receive a second shipping notification via email.
If you're having trouble find your order confirmation email or tracking your order, don't hesitate to email us at firstname.lastname@example.org (7 days a week, 8am-8pm ET). Just a note, once the package leaves our warehouse, the customer is responsible to work with the carrier. But always feel free to let us know if we can assist!
Orders are created in 3 - 5 business days and delivery timing depends on shipping method selected during checkout.
Please allow 1-3 business days for orders to be processed from our distribution centre. Our warehouse is based in the state of New Jersey, United States and ships Monday through Friday. We do not ship Saturdays, Sundays or Holidays observed in the USA.
Orders placed on Friday after 12:00PM ET or over the weekend will ship out on Monday morning. Expedited shipping selected during check-out will not affect processing time, but will speed up delivery.
For international orders shipping costs and delivery time vary by location that are both calculated during checkout. Each order will comes with a tracking number through delivery to your door.
As the recipient of record, import charges may be imposed upon you and you are responsible for paying these. All duties and taxes are calculated and charged by your local customs office and will vary from country to country. Packages will be returned to us if unclaimed and we will not be able to refund shipping in those cases.
We recommend reaching out to your local customs officials for additional information. If you have not received your order within the time frame above, please reach us by email at email@example.com.
Under most circumstances, once your order is submitted, we’re unable to cancel or make adjustments to it. Please be sure to review your order prior to submission. Please note that we do not proof or spell check orders.
We process orders very quickly in order to ensure the fastest delivery possible. Once your order is submitted, it starts coming to life! We’re unable to cancel or make adjustments once your order has been processed.
If your order has not started processing, we will do our best to accommodate all update requests. Once your order has gone into a processing queue, we cannot make any changes. Please check all information very carefully before placing your order. If you discover a mistake, please contact us ASAP.
For all requests you may reach out to us at firstname.lastname@example.org.
Due to the personalized nature of the Tasty Cookbook, we are unable to accept returns or warranty replacements unless it's the result of a manufacturing defect.
If your item has a manufacturing defect, damage or is printed differently than you ordered, you can return within sixty (60) days of purchase. For all return requests you may reach out to us at email@example.com.
Please retain all packaging material until you're completely satisfied with the condition and performance of your purchase. Doing so will make it easier to return the item if necessary.
We ship with only the most reliable carriers worldwide. Once the package has left our warehouse Tasty Shop cannot be held accountable for lost, stolen or mis-delivered packages, but we want you to have the best possible experience with our company.
We suggest that you check the immediate area; including any mailbox, garage, porch, front desk, leasing office, neighbor, or anyone that may have signed for or picked up the package. Track your package online to see if there are any special instructions or updates listed. APO/FPO customers ONLY - check your Military Base mailroom.
Please contact the carrier assigned to your order and see if they have any insight. If they are unable to assist, please email us at: firstname.lastname@example.org so we can work with you to resolve this.